000 00282nam a2200121Ia 4500
008 160122s9999 xx 000 0 und d
041 _aEnglish
100 _aharsh v verma
245 _amarketing of services
260 _bDelhi:Global
_c1995
300 _a156p.
650 _aManagement
999 _c2708
_d2708