000 00303nam a2200121Ia 4500
008 160122s9999 xx 000 0 und d
041 _aEnglish
100 _aHarsh V Verma
245 _aMarketing Of Service; Stretegis For Succes
260 _bDelhi:Global
_c1995
300 _a154p.
650 _aManagement
999 _c3408
_d3408