000 00297nam a2200121Ia 4500
008 160122s9999 xx 000 0 und d
041 _aEnglish
100 _aPoominam Charatimathi
245 _atotal quality management
260 _bDelhi:Pearson Ed
_c2004
300 _a257p.
650 _aManagement
999 _c5121
_d5121